Under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017, we are required to obtain and hold identification and proof of address for all customers. The transactions we deal with are treated as higher risk for money laundering, and we take our obligations seriously.
As part of our due diligence we establish whether there are any beneficial owners on whose behalf a transaction or activity is taking place. Where necessary we may also need to identify the source or destination of funds.
Below is a full list of acceptable identity documents. We require sight of all original or certified documents.
Individuals
We require one document from List A and one from List B.
List A — identity
- Current signed passport
- Valid UK driving licence
- EEA member state identity card
List B — proof of address
- UK/EU/EEA driving licence, if not already used as identity. Valid, not expired. Photocard only, full or provisional.
- Bank, building society or credit union statement. Dated within 3 months, showing account number and recent activity. General correspondence is not accepted.
- Credit card statement. Dated within 3 months, showing account number and recent activity.
- UK, EU or EEA mortgage statement. Dated within 12 months, showing account number.
- Utility bill — gas, electricity or water. Dated within 6 months, showing the service address and/or account number.
- Telephone bill — landline or pay-monthly mobile, excluding pay as you go. Dated within 6 months.
- Council tax bill. Dated within 12 months, showing the service address and/or account number.
- Tenancy agreement. Dated within 12 months, stating full name and full property address, issued by a local council, housing association, solicitor or reputable letting agent.
- Benefits entitlement letter. Dated within 12 months, issued by DWP or Jobcentre Plus, confirming the benefit payable at the time of issue.
- HMRC tax notification. Dated within 6 months, stating National Insurance number and tax calculation.
- Home or motor insurance certificate. Dated within 12 months, stating the insured address or registered address for the vehicle, and the policy number.
- Solicitor’s letter confirming house purchase or land registration. Dated within 3 months, stating the full name of the new proprietor and the full property address.
- NHS medical card, or letter from a GP confirming registration. Dated within 3 months, stating date of birth and NHS number.
- Official confirmation of electoral register entry, or official poll card. Dated within 12 months.
- Police registration certificate. Dated within 12 months, stating the full residential address.
Acting on behalf of an estate
- Grant of Probate, where a will was left
- Letter of Administration, where no will was left
- Identity evidence from Lists A and B for the personal representative, whether executor or administrator
UK limited companies
- Certificate of Incorporation
- Articles of Association
- Memorandum of Association
- Latest Annual Return or Confirmation Statement, showing current company officers
- Where offshore, a nominee director declaration and general power of attorney
- Identity evidence from Lists A and B for every individual or entity holding 25% or more of the shares or voting rights
Offshore companies
- Certificate of Incorporation
- Articles of Association and Memorandum of Association
- Latest Annual Return showing current company officers
- Share certificates showing the ultimate beneficial owner, or a Certificate of Incumbency
- Where shares are held by another company, the same evidence for that holding company
- Nominee director declaration and/or general power of attorney, where applicable
- Identity evidence from Lists A and B for every individual or entity holding 25% or more of the shares or voting rights
Trusts
- Trust deed
- List of trustees
- List of beneficiaries
- Identity evidence from Lists A and B for every individual with a vested interest in 25% or more of the capital, and for anyone who exercises control over the trust
Questions
If you are unsure which documents apply to your circumstances, contact us on 0330 179 7271 or at contact@lovagroup.co.uk before your appointment and we will tell you exactly what to bring.

